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Operations Manager Luxury Interiors

LDN

£50-55k

A globally recognised Italian luxury furniture brand is looking for an experienced and highly organised Operations Manager to join its London showroom team.

This is a central role within the business, responsible for ensuring the showroom's operations run smoothly and efficiently. You will oversee logistics, shipping documentation, order administration and office operations, working closely with the sales team, Italian headquarters and third-party logistics partners. This role would suit someone who is highly organised, takes ownership and understands the importance of strong back-office operations within a luxury environment.

What you’ll be doing

Logistics & Shipping

Coordinating inbound and outbound shipments with freight forwarders, carriers and the Italian logistics team.
Managing shipping documentation including bills of lading, packing lists, customs declarations, delivery notes and import records.
Tracking live shipments and keeping the sales team and clients updated.
Resolving logistics issues and discrepancies quickly and efficiently.
Overseeing receipt and inspection of goods at the showroom.
Coordinating white-glove delivery partners for client installations.

Operations & Administration

Managing the day-to-day operational workflows of the showroom office.
Coordinating, authorising and prioritising operational tasks across the team.
Maintaining and updating the CRM system (ZOHO).
Keeping accurate records across order management and filing systems.
Managing supplier and partner relationships, including service contracts, maintenance providers and office logistics.
Producing operational reports and KPI summaries for the General Manager.
Where applicable, coordinating or supervising junior team members and support staff.

Sales Support

Supporting the sales team with order processing, quotations and project documentation.
Acting as the link between sales and logistics, providing accurate lead times, stock and delivery information.
Coordinating client deliveries and installations from order through to completion.

What we’re looking for

Proven experience in operations, logistics coordination or office management, ideally within luxury interiors, furniture, retail or a design-led environment.
Strong knowledge of shipping and import/export documentation and processes.
Highly organised with excellent attention to detail.
Able to manage competing priorities calmly and accurately.
A proactive problem-solver who takes ownership and follows through.
Confident communicating with international partners, suppliers and clients.
Proficient in Microsoft Office and comfortable using CRM and order management systems.
Experience supervising or coordinating a small team is advantageous.
Italian language skills are advantageous but not essential.
A genuine interest in design and the luxury interiors sector.

What’s on offer

Competitive salary commensurate with experience.
A central role within one of the most respected names in luxury Italian furniture.
The opportunity to help shape operational processes within a growing London showroom.
A collaborative, design-led environment with scope for progression.

Apply Now Let’s Chat

Technical Furniture Designer

LDN

£28-35k

Junior Furniture / Technical Designer to join an established UK furniture manufacturer specialising in workplace and commercial furniture. Great People.

Working closely with architects, interior designers and furniture dealerships, the business delivers both standard and bespoke furniture solutions for a wide variety of commercial interior projects. Projects often begin with an initial client brief before progressing through concept development, costing, visualisation, technical design and ultimately manufacture. As part of the design team, you will get exposure to the full process and see the products and furniture you work on progress from an initial idea through to finished installation.

Junior Furniture / Technical Designer

UK-based only; must have the right to work in the UK

6 Month Contract | Full Time | Office Based

There is a strong possibility that this role could lead to a full-time contract beyond 6 months, but the client does not want to make any promises just yet.

The Role

An opportunity has arisen for a Junior Furniture / Technical Designer to join an established UK furniture manufacturer specialising in workplace and commercial furniture.

Working closely with architects, interior designers and furniture dealerships, the business delivers both standard and bespoke furniture solutions for a wide variety of commercial interior projects.

Projects often begin with an initial client brief before progressing through concept development, costing, visualisation, technical design and ultimately manufacture. As part of the design team, you will get exposure to the full process and see the products and furniture you work on progress from an initial idea through to finished installation.

This would suit a junior designer with good technical ability who is looking to develop their experience within furniture, product design or commercial interiors.

Duties & Responsibilities

Assisting the design department across a variety of live furniture and interior projects.

Producing accurate 2D drawings for client review and approval.

Developing detailed technical and manufacturing drawings for production.

Supporting the development of bespoke furniture from initial brief through to final design.

Producing 3D models of furniture and products for renders and presentations.

Creating 3D visuals and room scenes to help communicate design proposals and support project pitches.

Making drawing amendments following client feedback, design development or manufacturing requirements.

Working with the wider team to help ensure designs are practical, commercially viable and suitable for manufacture.

Assisting with the specification of materials, finishes and furniture details.

Attending meetings with clients to discuss projects, drawings and samples.

Attending project sites to carry out surveys and understand any access, installation or site restrictions that may affect the design.

Liaising with colleagues across design, sales and manufacturing throughout the development of projects.

Maintaining accurate drawings and design information throughout the project process.

Taking part in company and industry-related social events.

Skills & Experience

A degree, qualification or relevant experience within Furniture Design, Product Design, Interior Design, Interior Architecture or a related discipline.

Some experience using AutoCAD is preferred.

Experience with 3DS Max would be advantageous, although training can be provided.

A good understanding of 2D technical drawing and an interest in how furniture is constructed and manufactured.

Comfortable developing ideas in both 2D and 3D.

Strong attention to detail and accuracy.

Good communication skills and confidence working as part of a team.

An interest in furniture, materials, manufacturing and commercial interior design.

A proactive attitude and willingness to learn.

Previous experience within commercial furniture is not essential. The business is happy to support the right junior designer in developing their technical and 3D visualisation skills.

Contract Details

Contract: 6 months

Start: Mid-October 2026

Hours: Monday to Friday, 9:00am–5:00pm

Working arrangement: Office based

Salary: Dependent on experience

Apply Now Let’s Chat

Account Manager, Design-Led Furniture Dealer

LDN

£55+20k coms

Join an established design-led furniture specialist with a respected product portfolio, strong industry relationships and an experienced team behind you. Combining consultancy, account management and business development, this is an opportunity to grow existing relationships, develop new business and build a long-term career within the company.

The Opportunity

One of London’s most established and respected design-led furniture specialists.

Working with an extensive portfolio of contemporary furniture and lighting, the company supports architects, interior designers, specifiers and end users across workplace, hospitality, residential and public-sector projects.

This is an Account Manager position for someone who genuinely enjoys furniture consultancy and developing considered product solutions, but who is equally comfortable getting out into the market, meeting clients and generating new business.

The successful candidate will inherit existing relationships and live opportunities, while being expected to develop new contacts, re-engage dormant accounts and build a strong long-term pipeline.

This is not a hard-sell environment. The company’s reputation has been built through design knowledge, trusted advice and a high level of service. However, the successful candidate must still be commercially driven, proactive and confident creating opportunities rather than waiting for enquiries to arrive.

The Role

You will manage and develop relationships with architects, interior designers, specifiers, property professionals and client end users.

You will work consultatively with clients, understanding their brief and recommending furniture and lighting based on aesthetics, functionality, budget, lead times, sustainability and project requirements.

Alongside managing existing accounts, you will be expected to remain visible within the design community, arranging studio visits, attending industry events, hosting showroom meetings and developing new relationships.

You will manage opportunities from the initial conversation and product presentation through to quotation, specification and internal project handover, maintaining oversight of the client relationship throughout.

Key Responsibilities

Manage and grow a portfolio of existing client accounts.
Develop new relationships with architects, designers, specifiers and end users.
Reconnect with dormant clients and identify new opportunities within existing accounts.
Arrange regular studio visits, client meetings, presentations and showroom appointments.
Respond to furniture and lighting briefs with considered, commercially appropriate solutions.
Source and specify products from a broad portfolio of international design brands.
Prepare quotations, budgets, product schedules and client presentations.
Manage projects and opportunities through each stage of the sales process.
Maintain an accurate pipeline, CRM and sales forecast.
Work towards agreed revenue, margin and business-development targets.
Coordinate closely with sales support, purchasing, project management and operations teams.
Develop strong relationships with manufacturers and supplier partners.
Maintain a detailed understanding of products, finishes, materials, pricing and lead times.
Attend design fairs, product launches, networking events and relevant industry exhibitions.
Provide a high level of communication and aftercare throughout the client relationship.

The Candidate

You may currently be working as an Account Manager, Business Development Manager, Furniture Consultant, Project Sales Manager or in a similar commercial furniture role.

Ideally, you will have experience working for a design-led furniture dealer, contract furniture consultancy, manufacturer or high-end furniture brand.

You should be comfortable advising clients and developing specifications, while also having the confidence and energy to generate new conversations and opportunities.

You will ideally bring:

Experience within the design-led furniture, lighting or interiors sector.
An understanding of the A&D, contract or professional interiors market.
Existing relationships within the design community, or the ability to build them quickly.
Strong furniture and product knowledge.
A genuine interest in contemporary design, materials and manufacturing.
Experience developing both existing accounts and new business.
The ability to interpret briefs and present appropriate product solutions.
Commercial awareness, including quotations, margins, budgets and sales targets.
Strong communication, presentation and relationship-building skills.
Good organisation and attention to detail.
The ability to manage multiple opportunities and project timelines.
Confidence working independently while contributing to a close-knit team.

Personality

The right person will be warm, credible and knowledgeable, without being overly sales-led.

You will enjoy becoming a trusted resource for your clients and helping them make informed decisions. At the same time, you will be naturally proactive and understand that strong relationships need to be continually developed.

You will be comfortable picking up the phone, arranging meetings, visiting studios and finding reasons to reconnect with both new and established contacts.

Apply Now Let’s Chat

Project Manager

LDN

£55k

Collate is working with one of London’s most established furniture dealers to find an experienced and highly organised Project Manager.

You will work closely with clients, contractors, suppliers, sales teams, warehouses and installation partners to ensure every project is delivered successfully, on programme and within the agreed installation and logistics budget.

THE ROLE

The Project Manager will take ownership of the delivery and installation process across multiple furniture projects.

You will act as the central point of communication between all relevant parties, identifying potential issues early and making sure that products, people and sites are fully prepared ahead of installation.

This is a varied, hands-on position combining project planning, site coordination, logistics, supplier management and client communication.

KEY RESPONSIBILITIES

PROJECT PLANNING & HANDOVER

Monitor new projects once orders have been placed and uploaded to the project system.
Support the sales team with programme timeframes during the tender process.
Attend project handover meetings with the relevant salesperson.
Check orders against furniture layouts and project plans, highlighting any discrepancies or areas of concern.
Identify projects that are ready for handover once supplier order acknowledgements have been received.
Make sure suppliers are being chased for outstanding order acknowledgements where necessary.
Maintain clear and accurate project records throughout the delivery process.

SITE SURVEYS & PROGRAMMING

Carry out site surveys and provide clear photographs and access information for tender submissions.
Identify and report any concerns relating to access, storage, delivery or installation.
Arrange further site visits where required to confirm that the project can be delivered within the agreed programme.
Attend contractor and client project meetings to agree installation dates and requirements.
Make all necessary delivery bookings with site managers, building management teams and clients.
Attend site before and during installation where required.

LOGISTICS & INSTALLATION

Advise the sales team on installation costs based on product volume, site access, working hours, office moves and reconfiguration requirements.
Obtain and review installation quotations to ensure costs remain within the agreed project budget.
Coordinate upcoming projects and installation programmes with subcontracted installation supervisors.
Liaise with suppliers regarding production schedules and delivery dates.
Monitor supplier order acknowledgements to ensure deliveries align with the project programme.
Coordinate warehouse, freight, delivery and installation requirements.
Arrange the transportation of furniture to projects outside the UK where necessary.
Issue delivery and installation purchase orders to subcontractors in line with agreed budgets.
Review storage invoices and obtain the necessary cost approvals.

COMPLIANCE & DOCUMENTATION

Prepare and distribute RAMS and other project documentation to the relevant parties.
Ensure site, delivery and installation requirements are clearly communicated ahead of each project.
Monitor project costs and work with sales and accounts teams to resolve any discrepancies.
Ensure records are completed thoroughly, accurately and securely.
Follow all relevant health, safety, quality and environmental procedures.

INSTALLATION, SNAGGING & COMPLETION

Liaise closely with the Installation Manager throughout the delivery and installation process.
Attend installations as necessary to help resolve issues and maintain project progress.
Communicate with clients and prepare clear snagging lists.
Attend client handover meetings where required.
Highlight outstanding work and secure client sign-off.
Coordinate suppliers, installation teams and clients to complete all snagging.
Monitor the snagging programme through to final resolution.
Sign projects off for invoicing once all furniture has been delivered and outstanding work completed.
Produce a final project completion report.

CLIENT SUPPORT

Visit new and existing clients to advise on the reconfiguration of furniture, office moves and changes to existing spaces.
Build positive relationships with clients, contractors, suppliers and installation partners.
Represent the company professionally across meetings, site visits and installations.

SUSTAINABILITY

Sustainability is an important part of how the company approaches project delivery. The Project Manager will help support this by:

Ensuring third-party installers separate packaging for recycling.
Requesting reusable protective packaging, including blankets, wherever possible.
Reviewing sustainable developments across warehouse, delivery and installation partners.
Encouraging the use of electric and lower-emission delivery vehicles where practical.
Supporting the sales team with logistics planning for furniture reuse and renewal projects.
Participating in the company’s charitable and community initiatives.

ABOUT YOU

You will be organised, practical and confident managing several projects at different stages. You should be comfortable taking ownership, communicating with a wide range of people and resolving challenges calmly when plans change.

You will ideally bring:

Experience managing furniture, interiors, workplace or commercial installation projects.
A strong understanding of furniture delivery, logistics and installation.
Experience coordinating suppliers, subcontractors, warehouses and site teams.
Confidence attending site surveys, contractor meetings and installations.
The ability to interpret furniture layouts, project programmes and order information.
Experience preparing or coordinating RAMS and site documentation.
Strong commercial awareness and the ability to monitor project budgets.
Excellent communication, organisation and problem-solving skills.
A careful, detail-focused approach to administration and project records.
A proactive attitude and a willingness to take responsibility from handover through to completion.

Experience within a furniture dealership, workplace interiors company, furniture manufacturer or commercial design-and-build business would be particularly relevant.

THE OPPORTUNITY

This is an excellent opportunity to join a highly established name within London’s furniture and interiors industry.

The company has a strong pipeline of exciting projects to deliver, making this an important and visible position within the business. You will join an experienced team and have the opportunity to manage a varied portfolio of projects for leading clients across London, the UK and internationally.

Apply Now Let’s Chat

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