Role: Luxury Furniture Sales
Known for material innovation and artisanal expertise, the brand collaborates with leading designers to create distinctive, one-of-a-kind pieces that blend advanced technology with traditional craftsmanship.
OVERVIEW
An established, design-led interior brand with roots in Italian craftsmanship and a global presence, operating across an international network of showrooms and monobrand spaces. The company specialises in bespoke, high-end interiors, delivering tailored solutions across residential, luxury hospitality, yachting, and aviation sectors.
Key Responsibilities
Commercial Leadership & Strategy
- Take full ownership of delivering commercial objectives, driving revenue growth and profitability.
- Proactively generate and develop new business leads, demonstrating initiative and accountability for personal sales performance.
- Develop and implement strategies to enhance brand visibility, increase footfall, and maximise sales opportunities.
- Monitor and report on sales performance, forecasts, and pipeline opportunities.
- Maintain a strong understanding of competitors, their product offering, and market positioning.
Client Experience & Sales
- Deliver a luxury, highly personalised customer experience, cultivating strong and lasting relationships with clients and industry professionals.
- Guide clients through the full journey, from initial consultation and product presentation, through design development and proposal, to closing the sale and overseeing delivery and installation.
- Manage the complete sales cycle end-to-end, including quotations, pricing, documentation, and administrative processes.
- Prepare detailed project proposals using approved design software where applicable.
- Promote and sell products based on quality, craftsmanship, design excellence, and emotional value, rather than price.
- Handle all client communications professionally, including payments, outstanding balances, and any dispute resolution.
- Demonstrate strong presentation and negotiation skills, with enthusiasm, resourcefulness, and a clear passion for selling.
Project Management & Delivery
- Oversee project management from concept through to final installation, ensuring seamless execution at every stage.
- Conduct consistent follow-ups with clients to maintain engagement and ensure satisfaction throughout the lifecycle of each project.
- Coordinate internally and externally to ensure timely and accurate delivery of all projects.
Team Leadership & Development
- Lead by example, fostering a high-performance, design-conscious culture.
- Motivate, mentor, and support a small team to consistently meet or exceed sales targets.
- Identify and support training and development needs, including participation in training sessions at HQ in Italy and attendance at trade shows and events.
Operations & Showroom Management
- Maintain exceptional showroom standards, including visual merchandising, presentation, and overall environment.
- Act as a front-line ambassador for the brand and upcoming concept space during events, showcases, and client interactions.
- Monitor stock levels and showroom inventory, ensuring accurate reporting and availability.
- Ensure all activities comply with internal policies and operational procedures.
- Participate in internal meetings, training sessions, and external events such as trade shows and exhibitions.
Requirements
- Exceptional communication skills, with a polished and highly client-centric approach to service.
- Proven experience within a luxury sales environment, ideally across kitchens, furniture, lighting, or fashion.
- Strong commercial acumen with the ability to manage the full sales cycle and deliver against targets.
- Excellent organisational and project management skills, with the ability to manage multiple high-value projects simultaneously.
- Confident working both independently and collaboratively within a small, high-performing team.
- Experience with CAD or design software (e.g. Vectorworks) advantageous.
- A background in luxury interiors or design-led environments is beneficial.
- A passion for interiors and design-led environments is essential.
Benefits
- Competitive base salary of £45k depending on experience plus commission up to £10k.
- Opportunity to work with high-net-worth and international clients.
Be part of a new flagship showroom with strong brand heritage and new leadership.