Role: Project Manager
Join one of the most established D&B groups in LDN
OVERVIEW
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Organise project handovers with internal teams and project consultants
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Arrange and conduct detailed site surveys
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Coordinate delivery dates and communicate with on-site teams and project stakeholders, including coordinating trades for furniture installation
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Inform installation teams and warehouse partners of upcoming work and schedule in advance
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Keep internal CRM systems updated for accurate reporting
Administration
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Ensure internal project paperwork (e.g., quotations) matches architectural/general arrangement plans
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Ensure suppliers provide correct paperwork (acknowledgements), chase delivery dates, and track revisions as needed
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Liaise with on-site teams regarding setting-out drawings, floor box positioning, and coordination between furniture and joinery
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Brief installation teams using picklists and floor plans
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Monitor delivery and order confirmation inboxes daily; process incoming documents promptly
Communication
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Communicate effectively with internal team members
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Liaise with clients, contractors, suppliers, and other in-house teams (e.g., Project Managers, Technical Designers, Site Managers, Directors)
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Coordinate with any third-party stakeholders involved in the project
Installation
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Maintain high standards on site, manage installation teams, oversee progress, and support with project-related queries
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Attend site meetings to provide progress updates and review technical details for product sign-off
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Serve as the primary point of contact for the client after handover, ensuring high standards of customer service
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Record installation outcomes including snagging issues, damages, incidents, client feedback, and supplier performance
Post-Installation
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Address snagging issues promptly and cost-effectively, ensuring clear communication with all stakeholders
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Introduce client support contacts post-delivery for any additional orders or ongoing requirements
Shared Responsibilities
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Support the wider team with ad-hoc tasks as needed
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Assist office teams with scheduling installation or internal furniture moves
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Provide support to other project managers when resources allow (subject to approval)
Skills & Experience
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Clear and concise written and spoken communication skills
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High attention to detail
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Strong organisational skills
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Ability to prioritise and manage time and resources effectively
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Ability to work well under pressure and meet specific deadlines
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Minimum of 2 years’ experience in the furniture industry
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Proficient in Microsoft Excel and general Microsoft Office applications
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Genuine passion for interior and furniture design